Frequently Asked Questions


Will I benefit from complying with  hair laser therapy?

In clinical studies 90%+ participants benefited from the laser therapy and experienced one or more of the following:

  1. Slows down and minimizes hair loss.
  2. Doubles the follicle size of existing hair.
  3. Grows new, healthy hair.

How long will it be until I see results?

Step 1: The first step is minimizing hair loss, which typically occurs 4-18 weeks into treatment.
Step 2: Reversing miniaturization is the next step to getting thicker, fuller and more lustrous hair and typically occurs within 18-26 weeks of continued use.
Step 3: The final step is renewing your hair growth, which typically begins within 26-52 weeks of starting treatment.

How long will I need to continue treatment?

Laser hair therapy is similar to exercise, you have to keep it up to continue to enjoy the benefits. Once you get the results you want, we recommend a maintenance treatment schedule of 2-3 sessions per week.

Are there any potential side effects from using the laser hair therapy device ?

There are no side effects from using any of the FDA cleared low-level light therapy devices, unlike almost every other type of hair loss treatment.

How do I use low-level light therapy?

It’s very easy. depending on the device you choose. You will simply where the devices two – three times per week for 92nd – 30 minutes per treatment.

Is low-level light hair therapy FDA cleared?

Yes. each manufacturer of the laser devices offered by have received FDA clearance letters.

Does it work for both men and women? offers laser devices that have been cleared for both men and women.

Can I use my laser therapy to thicken my hair?

Yes, laser therapy has been reported to more than double the thickness, girth and density of hair follicles after only four weeks of usage.

How do I determine which laser device is right for me?

Laser devices are indicated to treat Androgenetic Alopecia, and promote hair growth in males who have Norwood Hamilton Classifications of IIa to V and in females who have Ludwig (Savin) I-4, II-1, II-2, or frontal patterns of hair loss and who both have Fitzpatrick Skin Types I to IV.




How do I charge my LH80?

The LH80 comes with a rechargeable battery which can be charged via the charge cradle. We recommend leaving the laser helmet on the charging cradle when not in use.

How long does it take to charge the LH80?

The LH80 fully charges in 3 hours or less.

How long can I use the LH80 without charging it?

Most users can expect between five to ten treatments between charges.

How many times per week should I use the LH80?

We recommend twice a week for twenty minutes.

When is the best time to use the LH80?

The ideal time is right after a shower, after towel drying the hair. You should, comb your hair out of the way to allow the LH80 to fully bathe your scalp with laser light.  We do not recommend doing treatments on soaking wet hair.

Can I use the LH80 every day?

Treatments were cleared by the FDA for twice a week usage and we recommend following this regimen.  However, we have had patients use the product every day with absolutely no side effects and excellent results.

Will the lasers reach my scalp if I have a somewhat full head of hair?

The LH80 has 80 lasers and has a build-in hair parting mechanism to allow parting of thicker hair. We recommend that you use your LH80 after you get out of the shower.

How much does the LH80weigh?

It weighs slightly less than 16 ounces and is very comfortable to wear.

I’m worried that the LH80 won’t fit my head. Do I need to worry about the size of the helmet?

The LH80 has been designed to fit 98% of the population! The 2% with size issues are generally those with smaller heads. For those customers, we provide foam pads to ensure a correct fit. So no matter what your head size is, you can order your LH80 with confidence that it will fit comfortably.

Are you developing a LH80 app? What will it be able to do?

The iPhone/Android app will be able to do everything from scheduling your laser treatments in a user-friendly calendar with a timer, to uploading progress photos taken with your smartphone camera to your physician or any forums you are part of. It will even be able to track the types of shampoo you use, which medications you use, and log your overall progress. We believe that this tool will be useful in achieving your hair health goals.


Will you ship to countries outside of the US?

Yes, shipping costs may apply.

Is the electrical adapter for the laser helmet compatible with all international electrical outlets?

Our electrical products are UL-Listed and manufactured in compliance with U.S. standards and can operate in electrical outlets between 100-240V (50 Hz /60 Hz).

For orders outside of the United States what is included in the shipping charge that I paid?

The shipping charge paid by customers with shipping addresses outside of the U.S. covers the cost of shipping only. Customers with shipping addresses outside of the U.S. are solely responsible for all duties, import taxes and brokerage fees. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. Customs, duty, and taxes are non-refundable: so if you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded

When will my LH80 be shipped?

Any new LH80 orders will be shipped from our office within 24 hours from the date the order is placed.


How long is the warranty?

We have a 1 year manufacturer’s warranty on all LH80 laser helmets purchased; this covers any issues with the device. This does not cover accidental damage or misuse.